Complaints If our customer support team have been unable to resolve a problem to your satisfaction then you can use this form to escalate the issue directly to a member of senior management for review. Name* First Last Email* Enter Email Confirm Email Mobile Phone*Describe The Problem*Please describe the problem you have experienced in as much detail as possible.A Fair Solution*Whats the fairest way that we could resolve this problem for you?File UploadPlease upload anything that you think might help us to understand and resolve your complaint. Drop files here or Select files Accepted file types: pdf, jpg, png, Max. file size: 1 GB, Max. files: 5.