Support & Policies
Refunds, T&Cs, complaints, and contact details
9 articles
Refund and Exchange Policy
Unacceptable Behaviour Policy
Lost Property
Complaints Policy & Procedure
Why We Use AI in Customer SupportLearn why we use AI in customer support, how it helps you get faster answers, and how to speak to a human whenever you need one.
Why We Can't Offer Refunds
Contact Details
Performers
Booking & Billing Issues