If you can no longer attend Camp Wildfire, you have a few options depending on your situation. Here's how each one works.
Selling your ticket through the Marketplace
The 2026 Marketplace is open now. You can list your ticket for resale at face value straight away.
Log in to your account at campwildfire.co.uk/my-account.
Find the order containing the ticket you want to sell.
Follow the instructions to list it on the Marketplace.
Once a buyer purchases your ticket, the transfer happens automatically and you'll receive a refund. For full details on how matching works, fees, and key dates, see The Marketplace: How It Works.
Transferring the name on your ticket
If you want to give your ticket to a friend or family member (rather than sell it publicly), you can transfer it from within your enrolment account on your My Group page. Links below for each event:
What does an "unassigned ticket" mean? It simply means a ticket in your account that doesn't have an attendee's name on it yet, for example a spare ticket you bought for a friend. It isn't a problem: you just add their details, or transfer the ticket to them.
Please note:
One ticket in your account is always assigned to you as the account holder. You can't remove it completely, but you can change which ticket is assigned to you by clicking the pencil icon on your ticket and using the Select ticket dropdown.
You can transfer any other ticket in your account (any ticket that isn't the one currently assigned to you) using the Transfer to a different account button below.
If you need to transfer the ticket that's assigned to you, this can't be done from your own account. Please get in touch with our team (details at the bottom of this page) and we'll sort it for you.
Tickets with enrolments attached also cannot be transferred. You will need to unenrol the ticket from all activities before the transfer can be completed.
Entry tickets will be emailed to you separately and do not need to be transferred.
At the very bottom of the page, you'll see a 'Transfer to a different account' button.
Click this and the below window should pop up:
Select the items you wish to transfer, type in their email address and the tick box to say you understand you will lose access to this item and then click Transfer.
The recipient will receive an email to notify them of the ticket transfer. They will need to login to their account on our website (or create one) under the email address the ticket was transferred to and the item will be in their account as a Pending Transfer. The recipient will need to click 'Accept' in order to be receive the item.
Items won't be able to be used whilst pending.
Once the Transfer is accepted the recipient will be able to manage the Enrolments in their account.
You can revoke a Ticket Transfer at any time before it is accepted, once it is accepted you will not be able to reclaim it.
What if I'm on a payment plan?
If you're partway through a payment plan, your options depend on where you are in the payment cycle. Contact our support team and we'll walk you through what's possible, this might include listing on the marketplace once your balance is cleared, or transferring the booking to someone else.
What if I can't attend for health or personal reasons?
We understand that sometimes life gets in the way. If you can't attend due to illness, injury, bereavement, or other personal circumstances, please get in touch with our team. We'll talk through the options available to you, which may include:
Listing your ticket on the Marketplace for resale
Transferring the name on your booking to someone else
Discussing your situation with our team on a case-by-case basis
For full details on our refund and exchange terms, see our Refund and Exchange Policy.
How to get in touch
The quickest way to reach us is via live chat, click the chat bubble in the bottom-right corner of any page. You can also email us at office@campwildfire.co.uk.